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On-site Cardiovascular Conferences: Tailored To Your Needs And Delivered At Your Facility

~ This entry was posted on Monday, March 2nd, 2009 at 11:35 am

 Posted by John O. Goodman, President

Overview

As the economy has changed and hospital budgets are more closely scrutinized, I have decided to offer on-site heart and vascular conferences for your hospital, board members, physicians, and members of administration. The heart and vascular market is the number one revenue producer for all major hospitals providing cardiovascular services. Most hospitals that focus on their cardiovascular programs in depth are increasing their case volumes in all areas of cardiovascular care, which is resulting in increased net revenue.

 

In 2008, 97.4% of all cardiovascular deaths occurred in the population aged 45 and older. Between 2008 and 2020, our national population over the age of 45 will grow from 116,645,000 to 139,200,000 persons. Additionally, analysis of the National Hospital Discharge Survey reveals that 62.3% of all hospital discharges are for people over the age of 45.

 

On-site conferences will enable you to have more people attend and participate without the loss of time for travel, as well as enabling you to contain travel-related costs. For the approximate cost of sending three to four attendees to a one-day to three-day conference, we will be able to provide you with the same amount of information for as many attendees as you wish to have participate. Based on your personal needs and desires, conference topics can be specifically tailored to your market, medical staff, and other criteria such as competition, which directly impact your institution. Our objective is to provide you with the latest information relating to the business of delivering quality heart care as well as vascular care.

 

Board Members

In the event that you would like to have your board members participate in the conference, we will specifically tailor a presentation or workshop for your board members relative to clinical criteria and business criteria and the overall opportunities in your marketplace.

 

One of our latest findings in working with our clients around the United States is that some boards of directors do not always understand all of the latest clinical and business aspects related to delivering good cardiovascular care. In order to address this, the program will be customized as you designate and as you define your needs.

 

Physicians

Another section of the conference can be designed specifically for your cardiovascular medical staff. This portion of the program would examine your current market potential, current procedure potential, number of specialists required to meet your market size, and the market direction for cardiovascular care over the next 5 to 10 years as it relates to your specific institution. Secondly, we would address recruitment issues, organizational issues, physician operational issues, and future expectations for your physicians.

 

Administration

The administration portion of the conference would address many of the issues specifically defined for the board as well as the subjects identified and presented to the physicians. Additionally, it would address administration issues relating to capital, potential future growth requirements, potential outreach considerations, and particularly the importance of organizational structures relative to the overall product line. In summary, our goal is to bring the latest information to all members of your hospital’s cardiovascular program and identify opportunities and challenges that need to be discussed and addressed.

 

Summary

Each conference will be priced based on the amount of personalization and customization you would like to have examined and presented. Our base price will begin at $7500, plus travel costs. The base price includes our preparation of all materials for all presentations.  Considering the changing times and our economic challenges, particularly those related to changes we may face with healthcare reform as it specifically affects your number one income source, a customized cardiovascular conference will be extremely valuable for all participants.  For additional information, please contact Deborah O’Dwyer at 800-542-5435 or e-mail dodywer@jogoodmanassociates.com.

Obama’s Healthcare Reform?

~ This entry was posted on Thursday, February 26th, 2009 at 1:03 pm

Posted by John O. Goodman, President

 

On Tuesday night, February 24, President Obama announced that he was initiating a major healthcare reform initiative and that portions of it are to be completed by the end of this year. As a healthcare consultant, I sincerely question what is going to be reformed when the Obama Administration does not have a cabinet member appointed over Health and Human Resources! In addition to having no leader in place, there are no committees in place and no corresponding Congressional committees in place; therefore, we must fear healthcare reform being conducted in a vacuum!  Finally, I am the first person in line to suggest that we must address healthcare reform and its various components, but it is extremely terrifying to think that a few people who do not work and live in our industry are going to try to significantly affect it. I would welcome all comments, questions, or disagreements with my view.  

Cardiovascular Physician Opportunities Or Crisis, And Hospital Opportunities

~ This entry was posted on Thursday, February 12th, 2009 at 2:32 pm

Posted by John O. Goodman, President

 

Overview

Throughout 2008 there were multiple publications and reports stating that cardiac catheterizations and other cardiac procedures were either flat or declined. If you were to review only the number of catheterizations, interventions, and other cardiac procedures, you might conclude that heart disease is declining. In fact, heart disease is not declining and the need for cardiac care is actually increasing, but our ability to care for patients at an earlier stage of the disease has decreased. Since 2005, we have had more cardiologists retire, die, or radically reduce their practice availability, while the number of newly graduating fellows has been fewer than the number of cardiologists leaving practice.  For example, approximately 1200 to 1300 cardiologists are retiring or departing annually, while  approximately 700 cardiologists are graduating, resulting in a net decrease of approximately 500 to 600 fewer cardiologists annually.  As a result, practicing cardiologists are working harder in every part of the country, and taking care of sicker patients just to keep what appears to be a level state of procedure volumes.

 

The traditional approach to providing comprehensive cardiovascular care varies dramatically throughout the United States, yet in most institutions, a close and formally organized effort between hospital executive administration and physicians minimally exists, if at all. The same is true as it relates to peripheral vascular care. In fact, virtually no formal organizational management structure exists between the physicians and the executive administration of most hospitals. Our country is in the worst financial condition any of us have ever seen, and our healthcare system has been struggling for even longer. I strongly recommend that you examine your growth opportunities related to cardiovascular care and peripheral vascular care, and examine how you approach those opportunities.

 

Commencing this year and continuing for the next several years, some of you will elect to go through paradigm shifts that will enable you to organize your programs more effectively, recruit an appropriate number of physicians to meet your program needs, and watch your revenues increase significantly. Remember, while we may reach as high as 15 percent unemployment, 75 to 85 percent of the patients in each of your markets will have some payment capability through their employers, Medicare, or alternative sources.

 

In summary, I believe the hospitals with the greatest opportunities will be the hospitals that are 100 to 350 beds in size. My belief is based on the fact that the small and intermediate-sized hospitals do not have complex bureaucracies when it comes to making decisions and changing paradigms to meet our new healthcare challenges. Certainly, some large hospitals will be able to overcome their bureaucratic structures, but the smaller hospitals are able to move more quickly if they elect to.

 

Needed Cardiology Changes Now And In The Future

Unlike yesterday or today, for the future you must develop a very close formal working relationship with your cardiologists and other supporting specialties in order to understand their goals, their needs, and their overall lifestyle objectives. In the past we assumed that every hospital’s cardiologists would work as hard as they possibly could even if it meant spending less time with their families.  Based on our surveys and the findings of other consulting firms, newly graduating fellows indicate that their number one goal is quality of life relative to where they intend to practice their profession. I know many of you are changing your approaches to working with your existing cardiologists and examining your strategies for recruiting new cardiologists to match up with future cardiologists’ attitudes and objectives.  I strongly encourage all of you to examine your approach and make the necessary adjustments.

 

Next, it is essential for hospitals and cardiology groups alike to understand the number of cardiologists that will be required within a given geographical area in order to have an effective market capture rate.  Once again, your institution should create a formal structure with your cardiologists and other supporting specialties to truly understand your market, its size, and most importantly, the opportunities within your market that you are currently missing. With accurate market information and a close organizational relationship between executive administration and your physicians, you will be able to define your current physician needs and develop time tables for meeting those needs.

 

Additionally, your formal group of executive administrators and physicians need to examine your facility requirements, support staff requirements, and more importantly, your physician requirements for meeting the needs of the institution. I have found throughout 2007 and 2008 that most hospitals and physician groups were not utilizing enough physician assistants, RNs, and techs to increase the efficiency of their cardiologists. It is clear that in our marketplace we have an increasing need and demand for care and a decreasing supply of cardiac physicians to supply the care. Therefore, we must look at innovative strategies, staffing changes, and facility changes to be able to meet the demands and needs of a growing population and a decreasing physician base.

 

Finally, it is mandatory that the formal hospital-physician team develop a very specific set of strategies that commence with a 90-day short-term action plan, followed by a six-month action plan, and conclude with a long-term action plan (one to three years) that will drive all parties to meet their individual and group-defined goals.

 

Vascular Program Changes

I am currently working with clients throughout the United States who have recognized that peripheral artery care represents a market approximately 3.5 times the size of the cardiac (heart market). A great opportunity for many of you in the future, particularly hospitals ranging in size from 100 to 300 beds, will be to develop a very aggressive and large vascular program. Some challenges you will face include facility modifications and identifying your current and future physician requirements. Personally, I believe that vascular procedures in hospital settings will exceed heart procedures by the years 2013 to 2015.

 

Another challenge you face in developing your vascular program is identifying the different types of physicians who can effectively perform vascular procedures utilizing the latest technology and training. Currently, I am seeing some hospitals that are utilizing interventional cardiologists who have a strong desire to specialize in vascular intervention. Other institutions are pursuing newly trained endovascular surgeons as well as retrained cardiac surgeons. Other programs are utilizing interventional radiology as their primary base with endovascular surgeons and/or retrained cardiac surgeons backing up the radiologists.

 

In summary, it is mandatory that you develop a planning structure similar to the one I defined in the prior section that includes short, intermediate, and long-term goals and objectives, and utilizes your physician expertise and specialty mixes to achieve your targeted market opportunities.

 

Develop Winning Strategic Plans

Today and in many many months to come, each of you will be dealing with our financial crisis. Do not allow your opportunities in cardiovascular care to be derailed because of what is occurring in the macro United States market. You must keep your eyes on your target and all actions that require hitting that target. There are many doomsayers, but your success — particularly at small and medium-sized hospitals — will reside in your ability to create a winning team and develop specific strategies that will allow you to meet your target objectives.

 

Finally, I strongly encourage you to seek the assistance of consultants that have a proven track record of developing and building successful cardiovascular programs. Every hospital executive and cardiologist is tied up either in multiple meetings or taking care of patients or dealing with diversions and trying to reduce patient acuity at their institutions. Without an outside firm assisting you in the development of your strategies and facilitating the necessary meetings as well as formal development of plans, it will be extremely difficult to make the necessary paradigm shifts to capture your real market opportunities now and in the future.  I encourage you to look at consulting firms that you believe fit the culture of your institution and your cardiologists, and certainly, I would like our firm to be considered.  But most importantly, make a good informed decision that will result in your success.

A Winning Approach To Increasing Revenue And Patient Volume

~ This entry was posted on Friday, February 6th, 2009 at 9:53 am

Posted by John O. Goodman, President

Overview

As many as 77% of CEOs throughout the United States have significant financial concerns related to revenue and the future success of their institutions. These concerns are certainly justified if our hospitals and health systems continue to follow the traditional approach to delivering healthcare.  However, there are some programs that are aggressively approaching the overall healthcare situation in a very positive manner that is resulting in increased revenues and increased profits.

 

Today’s approach to a successful institutional program, which includes cardiovascular care, requires an extensive understanding of your institution’s market and all of its subsets including the origin of patients entering your hospital, the total demographic and geographic size of your market, and where new market opportunities exist for your institution. Although we focus on cardiovascular opportunities, it is clear that a comprehensive understanding of your market will enable you to pursue opportunities related to other high-profile disciplines such as neurological care, cancer care, and numerous other areas of medical care that you have an interest in pursuing.

 

As the recession becomes worse, many of your colleagues will pull back from approaching the market aggressively. Their actions represent a major opportunity for you to pursue geographical and demographical areas of your marketplace that may have been off limits in the past. Capturing new opportunities will involve aggressively developing your outreach programs, and recruiting more cardiologists, endovascular surgeons, and other specialists you wish to expand. Creating easy access for patients to reach your specialists (e.g., screening programs) may represent new opportunities for many of you. Additionally, establishing operational organizations for your major specialties that enable efficient patient access as well as patient throughput will increase your patient volumes and increase your patient referrals.

 

In summary, the current recession is scary for all of us, but let’s not overlook the fact that if 8%, 10%, or 12% of the population is unemployed, at least 88% will be employed and have some form of coverage, which enables you to provide quality care to those patients and improve your overall revenues and profits. Unfortunately, there will be hospitals that fail because they will continue pursuing a traditional approach for delivering healthcare by reducing their staff and making every effort to reduce their overhead, which will restrict patient access and healthcare availability. By contrast, you have a significant opportunity to increase your market share as well as increase the geographical size of your market.

 

Capture Your Market

I strongly recommend that you look at your heart and vascular market as a visionary who sees a major opportunity to increase the overall geographic size of your market as well as increase market share. The recession may get worse throughout 2009, but there will still be market opportunities for those of you who are willing to pursue them aggressively.

 

It is essential for you to identify your unique market opportunities as they relate to patients accessing your facility, and understand the demographic mix of your patient population, e.g., Caucasians, African Americans, Hispanics, Asians, and other cultures unique to your geographic area. Over the last 25 years, I can categorically say that many institutions have not truly understood the cultural mix of their service areas and have not developed strategies to reach the different cultures within their markets. Effective strategies for reaching your market’s demographic mix include outreach programs, a multilingual staff, and physicians who recognize the importance of working with different cultures.

 

A few years ago, I represented a hospital in Southern California that was located in an area where 85% of the population was Hispanic. It was fascinating to recognize that neither the administration nor the physicians understood that they needed nurses and physicians who could speak Spanish. The administration did not understand why they were not reaching more of the Hispanic population in their service area, but it became clear through individual interviews that the patient population did not feel comfortable coming to this particular hospital because it had very few people who could communicate with them. It is all of our jobs to recognize where we are, what our patient mix is, what it takes to reach that patient mix, and then pursue every strategy to increase patient volume. By the way, the hospital I just referred to was located in a middle-class area of Southern California where at least 80% of the population was employed and had insurance.

 

Developing Your Winning Strategy
With respect to heart and vascular care, it is essential in today’s market that you continuously recruit cardiology subspecialists as well as vascular physicians. It is also mandatory that physicians and senior administration work together closely on issues related to quality of care, outreach, and ease of access for patients.

 

Additionally, it is important for your administration and specialty physicians to have an opportunity to meet with your community leaders and board of directors to explain the unique services that the physicians and institution offer to patients within the service area. Community leaders represent city and county leaders, religious leaders, civic leaders, and other leaders within the community.

 

I also strongly urge you to hire a product-line director as well as a marketing director for your heart and vascular services. The product-line director, marketing director, and senior administration should meet regularly (i.e., at least once per month) to discuss strategies that will enable your program to reach your desired patient base, and to determine capital requirements that may be necessary in the immediate as well as distant future. Your physicians should be involved in some of these meetings in order to provide input as well as to make them feel they are a close part of your program.

 

Summary

In summary, aggressively approaching your market and involving your physicians is essential for the development and ongoing expansion of your heart and vascular program. If you have questions that I have not effectively addressed, please feel free to contact me by telephone at 800-542-5435 or by e-mail at jgoodman@jogoodmanassociates.com.

 

Cardiovascular Paradigm Shift

~ This entry was posted on Wednesday, January 7th, 2009 at 10:43 am

 j0439375Posted By John O. Goodman, President

 

As hospitals and physicians move into 2009, cardiovascular programs are going to require a major set of paradigm shifts if your programs intend to meet your market demand and effectively contend with your competition. Demand for cardiovascular care continues to soar as demonstrated by the number of Emergency Department (ED) admissions, yet many of you are being challenged to meet the existing demand. 

 

Unlike our government’s current attempt to simplify economic problems by channeling money towards them,  we must look at making paradigm changes  so that our physicians and hospital staff are more efficient and patient output is improved. In order to reduce the amount of time a physician spends performing non-direct medical care, you will need more cardiovascular support staff:

 ·        Physician mid-levels
·         Nurses
·         Other medical technicians and assistants

 

Secondly, hospitals must improve their physical ability to handle more patients efficienctly with less staff requirements per patient. Hospitals must adjust the organizational structures of their cardiovascular programs and treat the overall delivery of care as an integrated product line with an appropriate management team who interfaces with the physician team on a daily basis. Your organization will require operational people, marketing people, information technology (IT) people, and more management staff to enable your institution and physicians to react quickly to changes and take advantage of opportunities that emerge. 

 

 In summary, our current approach to the delivery of cardiovascular care is in a crisis mode. The opportunity to make some major delivery model shifts operationally, physically, communicatively, and with more comprehensive management will enable you to:   

  • Address market demand
  • Become a market leader
  • Increase your profits

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